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Frequently Asked Questions
Will my shore excursion orders change automatically, if I change my cruise booking to a different ship and/or sailing date?

If you have existing shore excursion orders and you change either ship or sail date, all shore excursion orders for your canceled cruise booking will automatically cancel and any payments will be refunded to the credit card used to pay for the shore excursion order. Please allow 3-5 business days for the credit to post to your account.

You will need to re-book shore excursions for your new ship and/or sail date by repeating the order process using your new cruise booking number. Keep in mind that new shore excursion bookings cannot be made online after the cut-off date for the new sailing. If you are within the cut-off window for the new sailing, you must purchase shore excursions once onboard. You will find a detailed listing of all available excursions for your cruise, along with a shore excursion order form and instructions on how to book excursions onboard. Some of our ships offer an interactive television system, which allows you to book your excursions from the convenience of your stateroom.

 
 
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